Terms of service

Welcome to Donard Skin Distribution. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. General Information

Donard Skin Distribution is an online and in-clinic skincare business offering advanced skincare treatments, consultations, and professional products.

2. Eligibility

To use our website and purchase products or services, you must be at least 18 years old or have the involvement of a parent or guardian.

3. Consultations & Services

Any skincare consultation or service provided is for informational purposes only and is not a substitute for professional medical advice. By booking a consultation or treatment, you agree to share accurate and truthful health and skincare history.

4. Products & Orders

All products are sold subject to availability. We reserve the right to refuse or cancel any order at our discretion. Product information, pricing, and availability are subject to change without notice.

5. Payments

All prices are listed in GBP (£) and include VAT unless stated otherwise. Payments are processed securely via Shopify Payments or approved payment providers. We do not store your card details.

6. Shipping & Returns

Shipping times vary based on location. For full details, see our Shipping & Returns Policy. Returns are accepted within 14 days for unopened, unused items in original condition. No refunds for opened skincare items unless faulty.

7. Intellectual Property

All content on this site—including text, images, logos, and design—is the property of Donard Skin Distribution and may not be used or reproduced without permission.

8. Limitation of Liability

Donard Skin Distribution is not liable for any indirect or consequential loss arising from the use or misuse of our products or website. Always patch-test and follow usage guidelines.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for how your data is collected and used.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our site after changes have been made indicates your acceptance of those changes.

11. Contact Us

For any questions regarding these terms, please contact us at: 📧 kate@donardskindistribution.com