FAQs

Answers to the questions we're asked most. Can't find what you need? Get in touch — we're happy to help.

Are your products genuine Société?

Yes. Donard Skin Distribution is the exclusive UK & Ireland distributor of Société Clinical Skincare. Every product is genuine, in date and correctly stored.

How quickly do you dispatch?

Orders are dispatched within 24 hours across the UK and Ireland. See our Shipping Policy for full details.

Which product is right for my skin?

Société is a professional, consultation-led brand. Each product page lists what it's best for, key ingredients and how to use it — and for complex concerns we recommend a consultation with a Société stockist clinic.

Can I return a product?

Please see our Refund & Return Policy for what can be returned and how.

I run a clinic — can I stock Société?

We'd love to hear from you. Read about our trade support and apply on the For Professionals page.